Site Manager, Coler Mountain Bike Preserve

Job Title

Site Manager, Coler Mountain Bike Preserve

Job Description

The Peel Compton Foundation (PCF), a premiere and growing nonprofit organization, located in Bentonville, AR is seeking a highly motivated and entrepreneurial individual to join the team as the site manager for Coler Mountain Bike Preserve. PCF owns and operates the Peel Mansion & Heritage Gardens, Compton Gardens & Conference Center, Coler Mountain Bike Preserve, and Osage Park (coming soon in 2021). The uniting mission for these diverse properties is to connect the community through nature, education, recreation and preservation. The Peel Compton Foundation is a 501(c)(3) nonprofit organization.

About the Position
You'll join a top-notch team, be a partner to the Director of Operations and drive all aspects of operational excellence and management for the Peel Compton Foundation. You will play a critical role in the day to day operations of Coler Mountain Bike Preserve. The preserve is accessible 365 days a year and requires execution of a robust operation and maintenance plan for the ~300-acre property.

Responsibilities

General:
• The Coler Site Manager is required to reside on the Coler property in the designated living quarters
• Manage the Coler staff (hiring, training, performance management, etc.)
• Lead & execute the day-to-day operations and management of Coler
• Manage campground rentals and provide excellent customer service to visiting guests
• Maintain strong relationship with cafι vendor
• 3rd Party Relationship Management (ie. Contracted work)
• P&L Management, budgeting and capital planning
• Secondary duties may be assigned

Operations:
• Coordinate and appropriately manage Coler staff, construction and maintenance vendors, 3rd parties, and volunteers to ensure a constantly high level of quality and safety across all park attributes and amenities – both cycling and non-cycling.
• Coordinate, continuously improve, and lead execution of the operations and maintenance plan. This responsibility is inclusive of all cycling and non-cycling infrastructure, grounds and facilities.
• Perform routine inspection and maintenance of existing soft surface trails and Greenway trails including all appurtenances to ensure the cycling experience is consistent with the vision of excellence set forth by the funders and complies with (or exceeds) cycling industry standards for experience and safety.
• Maintain cleanliness and operation of facilities including restrooms, signage, furniture, bike repair stations, etc.
• Maintain appearance of the grounds. This includes mowing, vegetation trimming, periodic replacement of location-specific plantings, pesticide application, litter removal, and clean-up after weather events.
• Ensure excellent customer service in all aspects of the camping experience – staff coverage, booking, check-in, clean-up, safety and security. 
• Address customer requests and emergencies on site and escalate customer or safety concerns appropriately.
• Ensure the site meets budget goals on a sustaining basis. Assist in the development of long-range plans and capital outlay requirements for program/process improvements.
• Manage Coler’s daily expenditures, prepare and submit purchase requests for supplies, tools, equipment, safety devices, and other items as needed.
• Effectively provide verbal and written communication.
• Provide needed set-up, event management, tear-down and clean-up as related to special event programming at Coler.
• Salaried position. The preserve is open 365 days a year, staff coverage is required for holidays and weekends.

Who we are seeking:
• Minimum of a B.A. and 5+ years of park management experience
• 5-10 years of overall professional experience
• Avid mountain biker
• The ideal candidate has experience in leadership and management and a demonstrated track record of high-performance while being able to use sound judgement and reasoning to make decisions
• Inspires and motivates employees, instills trust and respect amongst all employees, and accepts feedback
• Significant facilities management required (State or National Park Management)
• Soft surface trail maintenance experience
• Campground management experience
• Vegetation management experience
• Ability to perform preventative maintenance on mechanical equipment
• Ability to use common hand and power tools, operate small utility and passenger vehicles
• Exceptional customer service skills and excellent written and verbal communication
• Strong problem-solving skills
• Adept at using Microsoft Office Suite, including Word and Excel
• Successfully pass a background check and drug screening
• Possession of a valid driver’s license

Physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the associate is frequently required to stand; walk; use hands and fingers to feel, handle or operate objects, tools, controls and machines; reach with hands and arms; speak; hear; stoop; kneel and crouch.

The Peel Compton Foundation is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, status of protected veteran, or status as a qualified individual with a disability.

Basic Qualifications

• Minimum of a B.A. and 5+ years of park management experience
• 5-10 years of overall professional experience
• Avid mountain biker
• Inspires and motivates employees, instills trust and respect amongst all employees, and accepts feedback
• Significant facilities management required (State or National Park Management)
• Soft surface trail maintenance experience
• Campground management experience
• Vegetation management experience
• Ability to perform preventative maintenance on mechanical equipment
• Ability to use common hand and power tools, operate small utility and passenger vehicles
• Exceptional customer service skills and excellent written and verbal communication
• Strong problem-solving skills
• Adept at using Microsoft Office Suite, including Word and Excel
• Successfully pass a background check and drug screening
• Possession of a valid driver’s license
• The ideal candidate has experience in leadership and management and a demonstrated track record of high-performance while being able to use sound judgement and reasoning to make decisions