Senior Asset Manager

Job Title

Senior Asset Manager

Job Description

Walton Enterprises is seeking a skilled, highly motivated and entrepreneurial individual to join the team as a Senior Asset Manager. The ideal teammate will have the demonstrated ability to oversee assets, including real estate and personal property and the logistics related needs of the Walton family and may manage the staff providing these services. These services include personal and real property management, leasing, project design, construction management, maintenance, concierge services, and other services needed and defined by the family and the Head of Real Estate. The real estate properties under management consist primarily of residential, recreational and light commercial properties. The real properties under management could consist of vehicles, airplanes, art and other valuables. As the Senior Asset Manager, you will ensure quality control and proper execution and delivery of services and solutions for property related projects. You will report directly to the Head of Real Estate.

About the Position
You’ll join a top-notch team and may work with individual family members and/or Walton Enterprises leadership to provide, develop or outsource the services provided by the department. A major priority will be the development of a long-term plan that provides best-in-class real estate services for the family, primarily outside of Northwest Arkansas. A priority for you will be the evaluation of which services to outsource and which services to provide internally as the portfolio matures. Ultimately, the goal for you is to ensure high-quality service delivery to family and related entities in a high quality, but cost-effective manner.

What you will do
You will demonstrate strong advisory, project management, problem solving, communication, interpersonal and leadership skills, which will instill confidence and enable them to become a trusted advisor for family members on various real estate investments.

Responsibilities
• Provide ongoing asset management services across the full geographic real estate portfolio
• Provide oversite/management of projects; to include new acquisitions, remodels, repair projects and any other activities related to individually owned family properties
• Facilitate, track and approve budgets and staffing needs for the functions listed above

Asset Management
• Recommend strategies for maximizing the value and returns for assets held by the family members
• Organize paperwork and processes required to buy, sell, or modify assets
• Write reports on property asset statistics for senior management
• Act as an advisory service to individual family members and groups of family members on real estate related issues, primarily residential, recreational and light commercial projects, by assisting in review of contracts and related costs; assisting in selecting architects, engineers and contractors

Property Management
• Develop maintenance plans and providers or personally manage maintenance and upkeep of individually owned properties as requested by the family including mowing, cleaning, general maintenance, scheduling, preparing for family use and reoccurring events, etc.
• Tracking and maintaining database of preferred third-party vendors
• Assist family members in acquisition/disposition of personal properties, primarily by helping to review and/or recommend third parties to assist in buying, selling and facilitating property donations. Develop and keep updated lists of successful agents, builders, etc. in markets of primary family interest
• Coordinate other services needed from the family, including transportation/logistical issues, assisting with preparing for special events and other special requests by family members as needed

Leadership and Communication
• Establish clear, transparent tracking of staff activities and reporting of progress, and proactively communicating progress, changes in assignments and updates on activities to family members and staff
• Establish and communicate to family and team processes, procedures, assignment of duties, and ensure ongoing communication with family, team and with other WEI departments
• Hire and train staff as needed

Special Projects
• Provide other services related to real estate and personal services to be determined and defined by the Head of Real Estate

Who we are looking for
You must possess strong financial and business acumen and exceptional interpersonal, relationship management and communication skills. You have the highest degree of professional integrity, sound judgment, a service orientation and a proven record of management and organization of complex projects.

Required for your success
• Minimum of 10 years of strong asset management, real estate acquisition and/or property management related experience
• Undergraduate degree required
• Proven record of accomplishment in identifying and assessing real estate business and investment opportunities and in helping entrepreneurial clients
• Knowledgeable about and experienced in all areas of real estate transactions, including purchases and sales, construction management, leasing, architecture/engineering, maintenance, etc.
• Must have experience in contract negotiation
• Experienced at structuring transactions and managing P&L’s
• Understanding of and experience in managing high quality, high-touch service teams
• Resourceful with a network of advisors and/or the ability to access appropriate advisors to institute best practices in serving the needs of the family
• Willingness to travel 10-25%

Additional Helpful Experience Includes
• Advanced degree such as an MBA preferred
• Financial, business strategy and business operations experience a plus

Personal attributes that support your success
• Ability to act as a trusted advisor to principals and colleagues while demonstrating expertise and integrity
• You are helpful, a team player, and show respect while collaborating with others
• You are results oriented and exercise sound judgment in your work
• A lifelong learner, who is inquisitive and solves problems with bold thinking and innovation
• A visionary who plans for the future with imagination and wisdom
• You are dedicated to achieving excellence and work with others to tackle the tasks at hand

• Strategic and Financial Acumen
o Strategic thinker, with vision and an entrepreneurial spirit, who anticipates issues, understands outcomes and effects solutions on a proactive basis
o Strong analytical skills and negotiating skills
o Technologically savvy

• Leadership
o Strong leadership, management and mentoring skills; exceptional interpersonal skills and approachable to all family clients and family office staff
o Demonstrated effectiveness in building relationships and in developing trust, confidence and respect with multiple stakeholders
o Demonstrated ability to work collaboratively with multiple constituencies to accomplish objectives; effective facilitator

• Communication
o Strong relationship management and listening skills; sounding board for the family
o Strong verbal and written communication skills
o Understands differences in communication styles and preferences with the ability to adapt and communicate effectively with all
o Strong presentation skills

• Organizational and Project Management
o Strong organizational, project management and problem-solving skills
o Effectively prioritizes tasks and projects and works with family clients to organize and prioritize their projects
o Dynamic, highly motivated, results-oriented individual with a proven track record of managing multiple projects
o Effectively identifies/anticipates opportunities needs and issues; conducts comprehensive research and analysis, guiding clients through a thoughtful process to understand options and the ramifications of choices and makes appropriate recommendations to mitigate risk

• Personal Attributes
o Demonstrated high intelligence, integrity, honesty and discretion; maintains confidentiality; Innovative, flexible, down to earth with a good sense of humor
o Diplomatic, objective, tactful, non-judgmental, flexible, respectful and pragmatic in all interactions
o Demonstrated maturity and judgment; sensitive to the highly personalized and discreet nature of this function; able to provide advice without being intimidated
o Self-confident and self-starter who is effective in interfacing with family members
o Able to provide honest feedback in a diplomatic manner
o Effective facilitator with the ability to see all sides of an issue and advocate a balanced solution
o Exhibits polish, professionalism with a proactive inclination and a focus on continuous improvement
o Effective in an entrepreneurial environment

About the Property Management Department
The Property Management team assists the family members with all property related activities including acquisition, design, and development. They manage a variety of properties including both personal and commercial real estate, vehicles, equipment, and other property related assets throughout the country. The Property Management team also supports the Walton Family Foundation and Walton Enterprises office buildings.

About Walton Enterprises
Walton Enterprises supports the personal, philanthropic and business activity for the Walton family. We are a family-led organization, supporting multiple generations of Sam & Helen Walton’s family.

Walton Enterprises is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.

Basic Qualifications

• Minimum of 10 years of strong asset management, real estate acquisition and/or property management related experience
• Undergraduate degree required
• Proven record of accomplishment in identifying and assessing real estate business and investment opportunities and in helping entrepreneurial clients
• Knowledgeable about and experienced in all areas of real estate transactions, including purchases and sales, construction management, leasing, architecture/engineering, maintenance, etc.
• Must have experience in contract negotiation
• Experienced at structuring transactions and managing P&L’s
• Understanding of and experience in managing high quality, high-touch service teams
• Resourceful with a network of advisors and/or the ability to access appropriate advisors to institute best practices in serving the needs of the family
• Willingness to travel 10-25%