Program Coordinator, Whole Health School of Med & Health Sci

Job Description

Who We Are:

Whole Health School of Medicine and Health Sciences will support a diverse group of students in acquiring the knowledge, skills, and abilities they need to transform health care at a local, regional, and national level, applying a whole-person approach to health and disease while empowering and equipping those they serve to build care around what matters most and live their lives to the fullest. The Whole Health School of Medicine and Health Sciences is a sister institution to the Whole Health Institute.   

The Role:

The Program Coordinator will work with the leadership team of the Whole Health School of Medicine and Health Sciences (WHSOM) to build a free-standing degree-granting medical school in Northwest Arkansas.  The leadership team currently consists of the Founding Dean, Executive Vice Dean, and Vice Dean for Education, the Executive Director of the Whole Health Institute, the Alice L. Walton Foundation Chief of Staff, and two accreditation contractors.

The Program Coordinator will proactively and continuously manage and support operations, projects, and processes in the development and roll out of the WHSOM; effectively implement solutions to improve the projects and processes under his/her management.  The Program Coordinator will provide managerial expertise to support and implement key strategies for strategic initiatives and stay current and abreast of relevant literature in medical education. The Program Coordinator will work closely with key stakeholders including but not limited to accreditation agencies, the Whole Health Institute, local health systems, other schools of medicine, and deans from local, regional, and national schools of medicine to cultivate relationships and implement collaborative practices.

The Program Coordinator will work closely with the leadership team to achieve the goals of building the first medical school in the country based on the principles and practices of Whole Health.

What You Will Do:

• Implement and manage operations, programs, and projects within the Whole Health School of Medicine and Health Sciences (WHSOM)
• Execute and support recommended plans/actions for the creation of the SOM including all activities required to create a stand-alone, degree-granting institution in partnership with the executive vice dean and leadership team
• Contribute to initial and ongoing accreditation efforts with the Liaison Committee on Medical Education and the Higher Learning Commission
• Conduct written and verbal communication to interface effectively with a broad array of organizations, institutions, and individuals (e.g., accreditation agencies, the Whole Health Institute, local health systems, other schools of medicine, and deans from local, regional, and national schools of medicine)
• Build credibility and relationships internally with team members and externally with organizations, institutions, and individuals (as above)
• Establish and maintain concrete strategies for continued alignment with Whole Health Institute
• Effectively anticipate and respond to needs and requests, both internal and external
• Archive/Document seminal events in the building of the SOM for future publication
• Develop and recommend process improvements in the development of the SOM; develop and coordinate new ideas
• Prepare budget, monitor expenditures and proper approvals, oversee expense reporting and reconciliation
• Supervise and evaluate Executive Assistant for the Founding Dean, Executive Vice Dean, and Vice Dean for education
• Recommend various personnel actions including, but not limited to hiring, performance appraisal, promotions, transfers, and vacation schedules
• Execute and oversee contracts, license, applications

Qualifications required for your success:

• 3 – 5 years’ experience in operations/program management
• Work requires analytical, communications and organizational skills generally acquired through completion of a Bachelor’s degree program; but equivalent combination of relevant education and experience acceptable
• Experience in medical education and/or healthcare with emphasis on program development and operational oversight (preferred)
• Experience in process improvement and project management
• Experience in a professional communications role with stakeholders
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent multitasking, organization skills and attention to detail
• Strong time management skills with proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and delegate when appropriate
• Ability to function in high-paced environment
• Proficient in Microsoft Office Suite and ability to learn new software applications

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement, background check and verification of being fully vaccinated for COVID-19.  In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.

The Whole Health Institute is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status of protected veteran, or any other status protected by the laws or regulations in the locations where we operate.

Basic Qualifications

• 3 – 5 years’ experience in operations/program management
• Work requires analytical, communications and organizational skills generally acquired through completion of a Bachelor’s degree program; but equivalent combination of relevant education and experience acceptable
• Experience in medical education and/or healthcare with emphasis on program development and operational oversight (preferred)
• Experience in process improvement and project management
• Experience in a professional communications role with stakeholders
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent multitasking, organization skills and attention to detail
• Strong time management skills with proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and delegate when appropriate
• Ability to function in high-paced environment
• Proficient in Microsoft Office Suite and ability to learn new software applications