Program Manager, Clinical Care

Job Title

Program Manager, Clinical Care

Job Description

The Program Manager, Clinical Care serves as a clinical expert in the development of whole health within the Whole Health Institute (WHI) and across the provider and patient journey. This position is responsible for the integration and co-creation of whole health clinical practices with WHI partners.  

The core work includes: acting as a clinical liaison with all healthcare partners; ensuring whole health practices are being integrated within specific projects; acting as an onsite subject matter expert in whole health to clinical partners; managing deliverables, timelines, and resources for program implementation and whole health integration efforts; supporting quality and process improvement efforts; and organizing and planning internal and external meetings.

 

Scope

Collaboration: Partners with other cross-functional team members across the organization to manage  projects and ensure buy-in from necessary stakeholders. Proactively maintains existing relationships and develops new relationships with internal and external partners and vendors. Partners with the Whole Health School of Medicine and Health Sciences to assist in informing their curriculum development and ensure future clinicians have a whole health clinical environment to rotate through.

Strategy: Understands implementation strategy to ensure execution is aligned with organizational goals. Applies change, risk, and resource management to multiple projects at one time. Assumes responsibility for program performance internally to WHI and with external partners.

Program Development:  Evaluates the culture, climate, and infrastructure of clinical partners, completion of gap analysis that identifies whole health assets and opportunities, collaborating with partners to establish awareness, co-developing content tailored to partner needs, identifying and tracking metrics for success, and facilitating practice change.

Working Environment: Spends majority of time in partner organization environments (clinical settings) interacting with all staffing levels ensuring full understanding of needs and resources (or lack thereof) and ensuring that all voices are heard as transformation to whole health delivery is co-created.

 

Attributes for Success

Culture Champion: Models the Whole Health Institute values to foster our culture; holds oneself and others accountable; and supports Whole Health Institute’s commitment to improve the lives of individuals and, increase access to health and well-being; maintains and promotes the highest standards of integrity, ethics and compliance; and supports team members’ individual and professional growth and success.

Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Strategic Thinking: Adopts a holistic perspective that considers data, analytics, user insights, and different parts of the business when advising, making plans, and implementing strategies.

Diversity, Equity & Inclusion: Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms.

Collaboration & Influence: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy, joy, and positivity to motivate, influence, and inspire commitment and action.

 

Required Skills & Experience

 

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and a background check. WHI requires all employees to provide proof of COVID-19 vaccination as a condition of employment, subject to accommodations. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.

 

The Whole Health Institute is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status of protected veteran, or any other status protected by the laws or regulations in the locations where we operate.

Basic Qualifications