River Bend Administration is seeking a skilled, highly motivated, and adaptable individual to join the organization as a Senior Trust Administrator. This position reports directly to our Chief Operating Officer, and with input and guidance from the fiduciary team, manages the day-to-day administration of numerous family trusts.
What you will do
The Senior Trust Administrator will assist with a variety of tasks in the operations of River Bend Holdings. Collaborating with other members of the team, this role will manage the trust onboarding and maintenance process including executing trust action items, annual reviews of accounts, assist in compliance with the company’s fiduciary policies and procedures and applicable laws. The Senior Trust Administrator will help design the Trust Administration workflow process and help ensure efficient content management.
Responsibilities
Manage the trust onboarding process and execute trust action items and annual review of accounts in compliance with company policies and applicable laws (including Know-Your-Customer and Bank Secrecy Act/Anti-Money Laundering policies)
Assist other members of the team with account acceptance processes, discretionary request analysis, and compliance management
Help to design and maintain the Trust Administration workflow process
Ensure appropriate documentation is collected and stored; ensure systems information is up-to-date, and ensures accurate trust set up and review of fees
Documentation will include services provided, specialized procedures, and ongoing written communications to file as appropriate in managing daily activity
Coordinate with account administration for fiduciary, investment management, estate settlement, and/or custody accounts for complex relationships
Follow all company, fiduciary, investment, and regulatory policies and procedures
Familiarity with Florida Trust Code and ability to research statute-related questions in various states
Create the first draft of various documents as needed including certification of trust, memoranda, receipts and releases, committee minutes, resolutions and consents, document summaries, trustee succession instructions, notices, and communications. All drafting required will be based on forms or templates and reviewed by senior team members.
Assist the Accounting Team with periodic reviews of Principal and Interest categorizations and work with custodians to resolve any issues
Recommend and draft updates to company form legal documents
Develop and maintain a working knowledge of governing documents and account agreements
Work with service partners to ensure smooth operations and facilitate any changes or transactions
Act as a backup originator for cash and asset-related transactions on various custodial platforms
Engage management and affiliates on the execution of servicing events, account opening and closing documents and processes, cash movement, and fee confirmation and processing
Identify service efficiency enhancements, process improvements, and service delivery using creative and proactive measures
Develop and maintain a working knowledge of various business applications critical to success
Attend internal training to further develop knowledge and understanding of issues affecting the trust company and trust accounts
Participate in continuing education to maintain any professional designations and to stay current in trust administration
May supervise day to day work of junior-level employees
Other duties as assigned
Who we are looking for
Personalattributesthatsupport your success
The Trust Account Manager should ideally possess the following attributes:
High degree of discretion and ability to keep office and account matters confidential
Cangive and receive feedback graciously
Knowshow to build effective relationships and networks to achieve results
Abilityto reason and effectively multi-task.
Strongcommunication skills with the ability to apply to understand to carry out and give instructions in written, oral, or diagram form
Abilityto organize work and projects, prioritize and meet deadlines
Ability to complete work in an efficient and accurate manner
Qualificationsrequiredforyoursuccess
The Trust Account Manager must possess the following professional qualifications:
Bachelor’s Degree
5+ years’ experience in a financial institution, legal firm, or trust company working on financial administration or family trust stewardship
Knowledge of trust operations and regulations
Experience managing regulatory compliance of highly complex trusts
Experience with analyzing and continuously improving business processes
Strong organization, problem-solving, written and oral communication skills
Abilityto effectively use Microsoft Office Suite, including Word, Excel, and PowerPoint
Additionalhelpfulexperience includes
Certified Trust and Fiduciary Advisor, Certified Public Accountant, or Certified Financial Planner certification
Working knowledge of SharePoint
All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement, background check, credit check, and drug screen. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.
About River Bend Administration, LLC
River Bend Administration is an affiliate of Walton Enterprises, LLC, a single-family office, and of River Bend Holdings, LLC, a private family trust company serving the trust & estate needs of a single, multi-generational family. This is an exciting time to be part of this world-class team.
River Bend Holdings is an equal opportunity employer and is committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.
Basic Qualifications
Bachelor’s Degree
5+ years’ experience in a financial institution, legal firm, or trust company working on financial administration or family trust stewardship
Knowledge of trust operations and regulations
Experience managing regulatory compliance of highly complex trusts
Experience with analyzing and continuously improving business processes
Strong organization, problem-solving, written and oral communication skills
Ability to effectively use Microsoft Office Suite, including Word, Excel, and PowerPoint
